Terms of service.

Terms of Service

Welcome to Vortexa Carriere! By using our services, accessing our facilities, or signing up for membership, you agree to comply with these Terms of Service. Please read them carefully before using our services.

General Terms

  1. Eligibility: Our services are available to individuals who meet the following criteria:

    • Must be at least 21 years old.

    • Possess a valid driver’s license with a clean driving record.

    • Agree to all terms outlined in this document.

  2. Account Responsibility: Users are responsible for maintaining the confidentiality of their account credentials and ensuring all information provided is accurate and up to date.

  3. Prohibited Activities: Users are prohibited from:

    • Engaging in unlawful activities while using our services or vehicles.

    • Using vehicles for racing, towing, or off-road purposes.

    • Tampering with vehicle monitoring devices or any company equipment.

Booking and Payments

  1. Booking Process: Reservations can be made via our website or through authorized representatives. Bookings are confirmed upon payment of the required fees.

  2. Payment Terms: Accepted payment methods include credit cards and other approved forms of payment. All charges must be paid in full before the start of the rental period.

  3. Cancellation Policy: Cancellations are subject to the following terms:

    • No penalty for cancellations made at least 48 hours before the rental period.

    • Cancellations within 24 hours of the rental period may result in forfeiture of the down payment.

Rental Agreement Highlights

  1. Vehicle Use Policy: Rented vehicles must be used responsibly and in compliance with all local, state, and federal laws. Smoking in vehicles is strictly prohibited.

  2. Late Return Policy: Late returns will incur a fee of $35.00 per hour beyond the agreed return time.

Liability and Insurance

  1. Damage Responsibility: Renters are responsible for any damages to vehicles not covered by insurance. This includes damages due to negligence or prohibited use.

  2. Insurance Coverage: Renters are covered under our insurance policy provided by Tint, which includes comprehensive and liability coverage. Renters are responsible for deductibles in the event of a claim.

Privacy and Data

  1. Data Usage: User data is collected, stored, and used in accordance with our Privacy Policy, which can be accessed here.

  2. Tracking Devices: Our vehicles are equipped with monitoring devices for safety and operational purposes. Users are prohibited from tampering with these devices.

Membership Terms

  1. Membership Agreements: By signing up for membership, users agree to abide by all rules and terms outlined in this document and our Rental Agreement.

  2. Facility Rules: Members must respect our facilities, staff, and other members at all times. Any misconduct may result in suspension or termination of membership.

Termination and Suspension

  1. Violation Consequences: Violating these terms may result in penalties, including additional fees, suspension of services, or legal actions.

  2. Right to Refuse Service: Vortexa Carriere reserves the right to refuse service to anyone who violates these terms or engages in behavior deemed inappropriate.

Dispute Resolution

  1. Arbitration Clause: Any disputes arising from these terms will be resolved through mediation or binding arbitration in accordance with the rules of the American Arbitration Association.

  2. Governing Law: These terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.

User Acknowledgment

  1. Agreement Confirmation: By using our services or signing up for membership, you confirm your agreement to these Terms of Service.

  2. I authorize Vortexa Carriere to charge my credit card for outstanding deliquant invoices. I understand that my information will be saved to file for future

    transactions on my account.

  3. Updates to Terms: Vortexa Carriere reserves the right to update these terms at any time. Users are responsible for reviewing updates, which will be posted on our website.

Rental Agreement

By signing up for membership, users also agree to the terms outlined in our Car Rental Agreement. This agreement includes, but is not limited to:

  • Rental Periods and Fees: Details of rental periods, fees, and payment terms.

  • Mileage and Fuel: Mileage limits and refueling policies.

  • Insurance Requirements: Coverage details and responsibilities.

  • Vehicle Condition and Return: Expectations for vehicle condition and late return fees.

  • Prohibited Uses: Restrictions on vehicle usage.

A full copy of the Car Rental Agreement can be reviewed here.

For any questions or concerns about these terms, please contact us directly. We look forward to serving you!